Technical Evangelist
UAE, Full Time
– Collaborate with the sales support or account team by acting as technical experts in customer presentations.
– Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
– Help customers draw up requirements and select the correct products and services by proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
– Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
– Respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
– Maintains high customer satisfaction ratings that meet company standards.
– Engaging, enabling & ramp up and manage partners in implementing solutions in process mapping & automation & RPA using Nintex platform by conducting both technical & sales enablement.
– Create engaging technical content including blog posts, whitepapers, practical guides, product demos, webinars, video talks, etc.
– Act as a subject matter expert on process automation & RPA technologies to enable technical & pre-sales teams with training, enablement, and tools
– Coordinate the transition between pre-sales specifications and implementation engineering once contracts have been awarded.
– Provides coaching and professional development to teammember sales associates in order to enhance their product knowledge and technical sales skills.
Mar 1, 2014 – Mar 30, 2019
Senior Software Architect
UAE, Full Time
– Planning and Preparing IT solutiop.
– Preparing design documents, proposals, project estimation and project planning.
– Developing SharePoint 2010, 2013 applications.
– Maintain current existing applications based on SharePoint 2007, SharePoint 2010, SharePoint 2013, and ASP.Net.
– Implement different business processes using K2 workflow engine & smart forms
– Advising new technologies to be used in new different IT solutions
– Migrate Etisalat intranet portal from SharePoint 2010 to SharePoint 2013
– Preparing IT training for the team
– Sales Gamification application based on angular 4, talos gamification platform, Rest API
– Toll-Free Automation application based on K2 & Oracle DB & CBCM (Internal Application manage customer lifecycle)
– Sales KPI Dashboard based ASP.Net WebAPI & Angular 2 & SQL DB
– Sales compliance tool based on K2 & SharePoint & SQL DB
– Training automation based on K2 & SharePoint & SQL DB
– Smart teams application based on K2 & SharePoint integrated with Oracle DB
– Network KPI based on K2 & SharePoint & SQL DB
– HR ongoing feedback system based on K2 & SharePoint & SQL DB and integrated with HRMS (HR App)
– Corporate quality KPI governance project based on K2 & SharePoint & SQL DB
– Etisalat intranet migration from SharePoint 2010 to SharePoint 2013.
– Contracts management application based on K2 & SharePoint
– Gifts management application based on K2 & SharePoint & SQL DB
– IT governance KPI application based on K2 & SharePoint & SQL DB
– PCR automation process for the marketing department based on K2 & SharePoint & SQL DB
– Internal sales audit application for the sales department based on K2 & SharePoint & SQL DB
– Project certifications automation for the engineering department based on SharePoint 2010
– Knowledge management web application based on SharePoint 2013 for HR department.
Feb 1, 2012 – Mar 1, 2014
Vodafone International Services
Senior Software Engineer
Egypt, Full Time
Develop and design SharePoint 2010 applications, participate in implementing internal process for Microsoft team, TFS administrator, and act as technical leader for many projects, Outsource vendor management, Prepare proposals.
Projects
Kotobi Web Application
It is digital library web site for managing & purchasing publications online where user can but any collection of books, Kotobi distributed to multiple platforms http://Kotobi.com.
MVC .Net 4, Nop Commerce 3.0, Entity Framework.
VISA Application Center
It is SharePoint 2013 internet publishing site for handling visa reservation for multiple embassies.
Call Back Application (COPC)
SharePoint 2010 project aims to handle the process of call back items received by call centers in different account, also it provides email notifications, reports.
Ticket Tale (Phase 1 & 1.5 & 1.7)
o SharePoint 2010 project aims to handle tickets which queried from Remedy system and execute automatic actions of escalated tickets with different dashboards and reporting modules.
BI Domain (Phase 1 & 2)
SharePoint 2010 project aims to create workflow for creation, approval of work orders and service request with sending email notifications using VS2010 workflows.
Vodafone Governance (Feature, Site Templates, Web parts)
SharePoint 2010 project aims to add more specifications to SharePoint administrations and determine availability of items to certain scope like features, web parts, and site templates governance.
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ITWORK
Software Engineer
Egypt, Full Time
Design, develop and modify existing software systems, develop and participate in new software, prepare design documents.
Projects
HTFS Reporting Solution:
It is reporting solution using crystal reports and oracle database.
BADMANS Application:
It is inventory system for tracking and management of chemical materials in different countries developed using .Net framework
Data Compensation Project
It is ETL (Extract, Transform, and load) solution which migrate data from multiple source to single SQL destination using integration services 2005.
XRD Project & Script Generator
(ASP.Net & desktop application)
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GCSSD
Software Engineer
Egypt, Full Time
Toyota Dealer Management System (Toyota DMS)
It is dealership management system which is a bundled management information system created specifically for automotive industry car dealerships.
ASP.Net 3.5, C#, NHibernate, spring framework, NHibernate framework, Microsoft Enterprise library, Telerik controls, SQL Server 2008
Wholesale Nissan
It is web management solution which keep track for all dealers of all dealers of wholesale Nissan and its information and their deals.
ASP.Net, C#, Telerik controls, SQL Server 2008
AUC Registration System
It is published web portal for AUC Egypt which maintains the reservation process.
ASP.Net, C#, SQL Server 2005, Telerik Controls.
Duties
Develop .Net applications, support existing running application with CRs, and develop design documents.
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Aseet Technology Group
Senior Software Engineer
Egypt, Full Time
Family Development Foundation (FDF Portal)
It is SharePoint 2010 portal for family development foundation located in abudhabi http://www.fdf.ae
Jupiter
Jupiter is a fully Enterprise Content Management solution based on SharePoint 2010 platform used to Capture, Manage, Store, Retrieve and Route information from different sources.
Arab World of Memory [CULTNAT]
It is SharePoint 2007 internet portal which will save and maintain all the data related to more than one heritage in the Arab world
Duties
Develop SharePoint 2007, 2010 solutions and participate in designing it & develop design and analysis of requirements
